Pros
Good work life balance over time, culture of help, good opportunities to advance and move around, decent pay, ceiling for commissions is high.
Cons
Are increasingly finding ways to dock compensation and make rules around comp confusing and unclear. Internal processes, tools, and policies are incredibly complex. Very difficult to find people to support basic customer issues. Sales becomes a catchall for customer problems, leaves little time to sell. Benefits and pay increases decline year after year.