Poorly managed company - Support Team Coach SAP Employee Review

3.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

They offer ok salary but if you are from SF bay area you probably won’t agree with this

Cons

They are scared of firing lazy people from India but they would layoff good, talented US employee for fun. They have stupid policies, and a good example would be requiring employee to work 3 days in the office (after pledging that they will commit to flex) but provide no permanent seat so every time you go to work you have to book a seat. Their annual raise is cheap sometime. Bonus is not guaranteed. And their ticketing software HCSM is a piece of…

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5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture Learning Diversity Network Remote friendly

Cons

Work/Life balance Too much admin work

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance over time, culture of help, good opportunities to advance and move around, decent pay, ceiling for commissions is high.

Cons

Are increasingly finding ways to dock compensation and make rules around comp confusing and unclear. Internal processes, tools, and policies are incredibly complex. Very difficult to find people to support basic customer issues. Sales becomes a catchall for customer problems, leaves little time to sell. Benefits and pay increases decline year after year.

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