Diminishing benefits - Technical Support Engineer SAP Employee Review

2.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Colleagues are helpful but demotivated. Office is flashy and new.

Cons

Probably the most mismanaged company/ project I've ever had the displeasure to work on. Middle and upper management don't have a clear objective in mind. They change targets, methods so often that you can't really build meaningful knowledge. On top of that the tiered structure more often than not leaves you hanging since the only feasible path upwards is becoming a manager. Company culture is another thing that's major bs. For one they seem to value interpersonal relationships between colleagues more than an employee's track record. Experience and professionalism take a back seat for some reason. Another thing is that upper management does not communicate in a clear and concise manner. In addition they make empty promises almost on a daily basis, chasing trends (like AI).

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5.0
Jul 16, 2026
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Pros

Culture Learning Diversity Network Remote friendly

Cons

Work/Life balance Too much admin work

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance over time, culture of help, good opportunities to advance and move around, decent pay, ceiling for commissions is high.

Cons

Are increasingly finding ways to dock compensation and make rules around comp confusing and unclear. Internal processes, tools, and policies are incredibly complex. Very difficult to find people to support basic customer issues. Sales becomes a catchall for customer problems, leaves little time to sell. Benefits and pay increases decline year after year.

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