Right mix of guidance and flexibility - Case Manager SCAN Health Plan Employee Review

4.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

- Flexibility to arrange my own member call schedule - Quick response from supervisors when I need guidance - Coworkers always ready to swap notes on tough cases - Company covers good health and dental benefits

Cons

Internal systems for documentation could use an upgrade

avatar
SCAN Health Plan Response
8mo
Thank you for sharing. We’re happy to hear that you’re finding the perfect balance of guidance and flexibility that enables you to do your best work! We’re also glad that support from your supervisors and peers has made collaboration both easier and more effective. SCAN’s robust benefits offerings are designed to support the wellbeing of our Rebels (employees), and it’s great to know you’re finding value in them. We appreciate your feedback about our internal systems are always looking for ways to improve the tools that support your day-to-day work. Should you have additional feedback, please don’t hesitate to share it with your supervisor or a member of the HR team at peoplerelations@scanhealthplan.com at any time.

Explore other reviews about SCAN Health Plan

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment that fosters growth

Cons

No cons to speak of

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
avatar
SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
See reviews by: Helpful|Rating|Date|All