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      SCAN Health Plan

      Engaged Employer

      SCAN Health Plan reviews

      Great benefits, but unclear priorities and burnout risk - Network Management Specialist SCAN Health Plan Employee Review

      3.0
      Nov 12, 2025
      Network management specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      SCAN Healthplan offers outstanding benefits — generous PTO, excellent medical coverage, and family leave. The organization has a meaningful mission and employs many passionate people who genuinely care about improving member health and access. On paper, the company promotes work-life balance, and the time-off policy is better than most.

      Cons

      Expectations are often unclear, and job responsibilities can expand beyond your role without proper communication or direction. Prioritization across departments is inconsistent — each manager tends to push their own projects as top priority, creating confusion and tension between teams. Unfortunately, management doesn’t step in to help employees navigate these competing demands, which often leads to working late into the night to keep up. Work-life balance becomes difficult, as those who send late-night emails or take on additional work are praised rather than supported. While PTO is generous, returning from time off usually means catching up on a backlog of tasks, which can make time away more stressful than restful. Internal workflows are often unclear, and key data lives in multiple systems, slowing down even simple processes.

      avatar
      SCAN Health Plan Response
      7mo
      Thank you for sharing your experience. We’re glad to know that you value our robust benefits offerings and feel connected to the meaningful work behind our mission to keep seniors healthy and independent. At SCAN, we take feedback around leadership and clear communication seriously. As an organization, we continue to invest in training and development for leadership to ensure they have the skills and experience to guide teams effectively. Your input helps us strengthen these efforts so that we can continue maintaining a supportive, collaborative environment where 91% of our Rebels (employees) can continue saying that SCAN is a great place to work according to our Great Place to Work survey. As we continue to grow and evolve as an organization, please don’t hesitate to share any additional feedback or ideas with a member of the HR team at peoplerelations@scanhealthplan.com at any time.

      Explore other reviews about SCAN Health Plan

      5.0
      Jul 9, 2026
      Learning specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment that fosters growth

      Cons

      No cons to speak of

      2.0
      Jun 11, 2026
      Fullfillment specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The location is decent enough, and the commute did not make things worse than they already were.

      Cons

      - There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

      6
      avatar
      SCAN Health Plan Response
      3w
      Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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