Teamwork and purpose make this place great - Anonymous employee SCAN Health Plan Employee Review

5.0
Jan 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s satisfying to help people navigate their healthcare benefits. The training is solid, and communication across teams is good. Coworkers are quick to help when needed, which keeps stress levels low for everyone. The leadership makes improvements based on feedback. The schedule is consistent enough to let you make personal plans with confidence, and the benefits and PTO also help with the balance.

Cons

Enrollment months can be draining. ph

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SCAN Health Plan Response
4mo
Thank you for sharing! We’re delighted to hear that you find helping members navigate their healthcare benefits rewarding and that our training, communication, and supportive team culture contribute to a positive experience. It’s also great to know that our robust benefits offerings help you maintain a healthy work-life balance as supporting the wellbeing of our Rebels (employees) is important to us. We recognize that enrollment months can be particularly demanding and appreciate your commitment during those busy times. As we continue to grow and evolve as an organization and refine processes to better support our teams, please don’t hesitate to share feedback or ideas with your supervisor or a member of the HR team at peoplerelations@scanhealthplan.com.

Explore other reviews about SCAN Health Plan

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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