Lying HR and terrible morale with no leadership accountability - Product Owner SCAN Health Plan Employee Review

1.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Okay pay and benefits help, I suppose.

Cons

The backbone of the technology department consists almost entirely of contract and temporary employees, who are hired and fired at the whim of out-of-touch and incompetent directors and vice presidents. These turnovers cause catastrophic loss in knowledge and massive technical debt; this company is being held together by hopes and dreams, with issues being kicked down the road and covered up by hiring a revolving door of executives. These critical contract/temporary employees are conveniently left off of the internal employee satisfaction score emails, but you'll see HR continue to cite the 91% satisfaction rate in Glassdoor responses. Their replies have no basis in reality and do not provide an accurate picture of the low morale that is present at the company. In fact, a former colleague reached out to me saying that their review of SCAN was "reported", but Glassdoor sided with them and kept the review up. I advise potential employees to truly read through recent reviews with high "helpful" votes, as SCAN HR does its best to cover up critical and valid issues.

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SCAN Health Plan Response
2mo
We are sorry to hear about your negative experience but are pleased that you view our employee benefits and compensation positively. At SCAN, we are committed to ongoing transformation and growth, and we strive to foster a positive, supportive culture. While individual experiences may differ, the environment you described does not reflect the values or standards we maintain. As a rapidly expanding organization, we invest in attracting and developing exceptional talent, with rigorous hiring practices and a strong emphasis on leadership development. Our 91% Great Place to Work ratings highlight our dedication to creating an inclusive and encouraging workplace. We value open communication and maintain an open-door policy to ensure that feedback is heard at every level. If you have concerns, we encourage you to connect with your supervisor or reach out directly to peoplerelations@scanhealthplan.com.

Explore other reviews about SCAN Health Plan

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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