Meaningful mission derailed by poor leadership that should know better. - Anonymous employee SCAN Health Plan Employee Review

1.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's difficult to think about the pro's unfortunately. The mission is the usual draw, and people geniunely join to support and get behind supporting seniors. What happens with leadership unfortunately quickly derails and devalues the mission.

Cons

It has to be said, they play with people's lives. Hire you and within weeks they are already looking for someone who could be perceived to be better so planning your exit with your replacement lined up. It's not a one off, and not by just one team. Politics, and the opinion of just one person is the only thing that runs this company. It's a real shame as people truly do want to serve and do good work.

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SCAN Health Plan Response
1mo
We are sorry to hear about your experience. While each employee’s perspective is unique, the environment you described is not consistent with the culture our leadership is committed to fostering. We work to create a workplace where employees feel respected and comfortable sharing ideas, feedback, and concerns with both their managers and leadership. Our multiple workplace recognitions, including Great Place to Work and Fortune’s 100 Best Companies to Work For, are based on direct feedback from employees across our organization, and we take that feedback seriously. As we continue to grow and expand our mission to serve more vulnerable populations nationwide, we recognize that growth can bring change. Throughout this process, our leadership team has remained committed to transparency, accessibility, and open communication with employees. While we regret that your experience did not meet your expectations, we appreciate the contributions you made during your time with SCAN and wish you continued success in the future.

Explore other reviews about SCAN Health Plan

5.0
Jul 5, 2026
Recommend
CEO approval
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Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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