Fed up - Product Specialist SCAN Health Plan Employee Review

1.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

SCAN currently has several remote positions.

Cons

Extremely heavier workload since expansion to AZ and NV. The company hasn’t hired enough people to support the expansion or to replace the amount of people who continue to leave the company. Your opinion is not valued under new leadership. The current workload expectations are unreasonable.

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SCAN Health Plan Response
4y
Thank you for your comment. At SCAN, it is important for us to create a work environment where employees feel heard and valued. If you’re overwhelmed with your work, please discuss your workload with your manager right away. Also, we encourage you to raise issues like these during our all-organization meetings. SCAN has taken a number of measures to ensure that the organization has the infrastructure to support our recent expansion. SCAN has launched a robust hiring campaign, bringing on dozens of new hires in various positions, including direct member support roles. In addition, SCAN has over 50 open requisitions for direct support roles. If you have additional concerns that you’d like to discuss, please reach out to an HR representative at PeopleRelations@scanhealthplan.com.

Explore other reviews about SCAN Health Plan

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment that fosters growth

Cons

No cons to speak of

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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