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      SCAN Health Plan

      Engaged Employer

      SCAN Health Plan reviews

      Great place to work! - Member Service Advocate SCAN Health Plan Employee Review

      5.0
      Sep 24, 2022
      Member service advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance. Upper management truly cares about you and your well being. Extensive training. Someone is always willing and able to help answer any questions you might have.

      Cons

      At times, have to work with difficult members. Rapidly evolving which causes many changes quickly.

      Explore other reviews about SCAN Health Plan

      5.0
      Jul 13, 2026
      Digital content producer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, benefits, team culture, transparency

      Cons

      Work/life balance, push for RTO

      avatar
      SCAN Health Plan Response
      21h
      Thank you for taking the time to share your experience and for being part of SCAN for more than three years. We're pleased to hear that you've had a positive experience with our salary and benefits, team culture, and commitment to transparency. We also appreciate your candid feedback regarding work-life balance and the return-to-office experience. As we continue to evolve and grow as an organization, employee feedback helps inform how we support our teams while balancing collaboration, flexibility, and the needs of our members. If you have any questions or concerns, we encourage you to take advantage of our open-door policy or reach out to peoplerelations@scanhealthplan.com. Thank you again for your contributions and for recommending SCAN.
      2.0
      Jul 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Benefits - pto, holidays, $14/mo for individual insurance 2. Coworkers appear that they always are willing to help 3. The mission and non-profit side

      Cons

      1. They will string you along if you are a temp and keep saying they will hire you, then fire you. Temps are treated as easily resplaceable and you will be fired with no notice 2. Tons of layoffs of whole or partial departments being outsourced to overseas 3. Loved scan before current CEO. Sorry, but he is asking way too much for the pay 4. Questions to direct manager and other departments have to be submitted through a tracker system 5. Tracking metric system is unrealistic with my job, yet still forced upon us. They reworked the performance goals and it’s impossible to get overachieves now = less of a raise. The raise is hardly 3% most years 6. They are now transitioning back to office at least 3 days a week, making it mandatory if you live within 50 miles, yet hire many out of state workers 7. Hard to get clear guidance - takes a while for managers to respond; outdated job aids 8. Constant turn over with unclear guidance on who to direct questions to. Managers in my department don’t last over two years. 9. Pushing new technology before it’s ready and having AI being forced upon us when our department has no use for it yet.

      3
      avatar
      SCAN Health Plan Response
      21h
      Thank you for sharing your feedback and for your more than 10 years with SCAN. We understand that this experience has been frustrating, and we want you to know that we value your perspective and are here to support you. As SCAN continues to grow and bring our mission to more seniors across the country, change is a necessary part of that progress. At the same time, we recognize that change can be challenging—especially in a fast-paced environment. Organizational growth, evolving business needs, new technologies, and workplace policies can all create different experiences and viewpoints. We encourage you to speak with your supervisor or contact peoplerelations@scanhealthplan.com with your feedback. We also have an open-door policy at all levels of the organization, so please take advantage of those opportunities as well. Our goal is to continue balancing flexibility, accountability, innovation, and collaboration as we grow, while also supporting our employees and staying focused on the members we serve.
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