good for experience - Membership Coordinator SCAN Health Plan Employee Review

3.0
Nov 6, 2023
Recommend
CEO approval
Business Outlook

Pros

pay is good, and it is good for a remote job.

Cons

management is horrible. confusing and no one is telling me the right answer

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SCAN Health Plan Response
2y
Thank you for taking the time to share your experience. However, we are very sorry to hear your feedback on management. We take great measures to continuously train and educate our leadership team at SCAN. We also work diligently to ensure that employees are supported in their work and have opportunities to share concerns and challenges. In the event you are still needing assistance with obtaining answers, feel free to direct your questions or concerns to our Human Resources team at PeopleRelations@scanhealthplan.com.

Explore other reviews about SCAN Health Plan

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, team culture, transparency

Cons

Work/life balance, push for RTO

2.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Benefits - pto, holidays, $14/mo for individual insurance 2. Coworkers appear that they always are willing to help 3. The mission and non-profit side

Cons

1. They will string you along if you are a temp and keep saying they will hire you, then fire you. Temps are treated as easily resplaceable and you will be fired with no notice 2. Tons of layoffs of whole or partial departments being outsourced to overseas 3. Loved scan before current CEO. Sorry, but he is asking way too much for the pay 4. Questions to direct manager and other departments have to be submitted through a tracker system 5. Tracking metric system is unrealistic with my job, yet still forced upon us. They reworked the performance goals and it’s impossible to get overachieves now = less of a raise. The raise is hardly 3% most years 6. They are now transitioning back to office at least 3 days a week, making it mandatory if you live within 50 miles, yet hire many out of state workers 7. Hard to get clear guidance - takes a while for managers to respond; outdated job aids 8. Constant turn over with unclear guidance on who to direct questions to. Managers in my department don’t last over two years. 9. Pushing new technology before it’s ready and having AI being forced upon us when our department has no use for it yet.

3
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