Great benefits but remarkably difficult working environment - Manager, Pharmacy SCAN Health Plan Employee Review

2.0
Apr 9, 2024
Recommend
CEO approval
Business Outlook

Pros

-Great benefits; effective 7% 401k match -True focus on providing a high quality Medicare plan to members -Great company holiday calendar if your supervisor allows you to use them

Cons

-Expected working hours were very different than communicated during interview process; supervisor frequently voiced expectations of availability on weekends, on holidays and comp days, and while on PTO, and demanded frequent last-minute evening overtime during the week. -Communication from management was often disrespectful, combative, or hostile, and constructive feedback was typically provided in a group setting while coworkers sat quietly on mute and listened. -Several managers in this role have quit or moved to another team after less than a year due to the uncomfortable working environment.

avatar
SCAN Health Plan Response
2y
We are pleased to hear that during your time with us you had a positive experience with our employee benefits and that our commitment to delivering quality care to those we serve resonated with you. However, we are sorry to hear that you also experienced some challenges. We are committed to providing a work-life balance environment and encourage employees to speak to their supervisors or someone in HR if there needs to be an adjustment in their schedule. If you would like to share more, please feel free to reach out to HR at peoplerelations@scanhealthplan.com. We appreciate your feedback and wish you well in your next endeavor.

Explore other reviews about SCAN Health Plan

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment that fosters growth

Cons

No cons to speak of

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
avatar
SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
See reviews by: Helpful|Rating|Date|All