Unhealthy culture with toxic leadership - Anonymous employee SCAN Health Plan Employee Review

2.0
Jun 12, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SCAN can be a good place for people to gain useful experience and learn a lot within their sector. Every department has a different culture, and some are definitely better than average. SCAN has some cool DEI initiatives and values inclusion (more than half of leadership is female).

Cons

SCAN's culture is unhealthy - a lot of finger pointing, scare tactics, and people doing work out of fear of making mistakes or upsetting the wrong person. When you look at leadership it's easy to understand where it comes from.

avatar
SCAN Health Plan Response
2y
We appreciate you sharing your experience. We are glad to know that you value our culture of DEIB (Diversity, Equity, Inclusion and Belonging). However, we are also concerned to learn that you are dissatisfied. SCAN prioritizes providing resources to support our employees and we urge you to contact HR at peoplerelations@scanhealthplan.com to discuss your concerns and determine how we can help.

Explore other reviews about SCAN Health Plan

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, team culture, transparency

Cons

Work/life balance, push for RTO

2.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Benefits - pto, holidays, $14/mo for individual insurance 2. Coworkers appear that they always are willing to help 3. The mission and non-profit side

Cons

1. They will string you along if you are a temp and keep saying they will hire you, then fire you. Temps are treated as easily resplaceable and you will be fired with no notice 2. Tons of layoffs of whole or partial departments being outsourced to overseas 3. Loved scan before current CEO. Sorry, but he is asking way too much for the pay 4. Questions to direct manager and other departments have to be submitted through a tracker system 5. Tracking metric system is unrealistic with my job, yet still forced upon us. They reworked the performance goals and it’s impossible to get overachieves now = less of a raise. The raise is hardly 3% most years 6. They are now transitioning back to office at least 3 days a week, making it mandatory if you live within 50 miles, yet hire many out of state workers 7. Hard to get clear guidance - takes a while for managers to respond; outdated job aids 8. Constant turn over with unclear guidance on who to direct questions to. Managers in my department don’t last over two years. 9. Pushing new technology before it’s ready and having AI being forced upon us when our department has no use for it yet.

3
See reviews by: Helpful|Rating|Date|All