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      SCRAM Systems

      Engaged Employer

      SCRAM Systems reviews

      Lmg holdings - Customer Service Representative (CSR) SCRAM Systems Employee Review

      2.0
      Feb 23, 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Over time is always available

      Cons

      The pay is not great for what we have to do. Their are about 4 systems we have to know and deal with nothing but people with dui’s. You can imagine how hostile clients can be. One even told me to kill myself. Finally they are allowing people to move around the company BUT the pay is the same. Pay is something they seem to not care about. The just merge with another company and their start up pay is more than ours. You would think they would increase ours. And of course we are constantly understaff.

      avatar
      SCRAM Systems Response
      4y
      Thank you so much for your recent review! We understand that working directly with clients in any industry can be difficult. With that being said, we take all abusive customer comments very seriously and will continue to work with our employees to ensure a process is in place if customers become verbally combative. We are continuing to work through the ever growing inflation and ensuring our pay rates are within market. We look forward to our upcoming review and merit process to review rates each year. Thank you for your feedback!

      Explore other reviews about SCRAM Systems

      5.0
      May 22, 2026
      Director of accounting
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have loved everything about working for Scram Systems. I have grown professionally and work with a lot of really talented and great people. Leadership at this company is top notch and they some of the most down to earth people, which is refreshing.

      Cons

      We can run lean, which makes operating at peak times a bit of a challenge.

      avatar
      SCRAM Systems Response
      3w
      Thank you for your positive review! We're glad to hear that you're enjoying your time with us.
      5.0
      Sep 22, 2025
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I recently started my career with SCRAM and it has been such a positive experience so far. From day one, the onboarding process was organized and welcoming. HR and my team made sure I had everything I needed to succeed. The work we do is meaningful and impactful, and it feels good to be part of a company that makes a real difference in people’s lives. The culture is professional yet supportive, and everyone I have met has been approachable and helpful. I feel encouraged to ask questions, learn, and grow, which makes a huge difference as a new hire. I am excited to keep building my career here. Pros: Supportive team and leadership Smooth onboarding and training Positive mission driven company culture Opportunities to learn and grow

      Cons

      Cons: Still getting fully comfortable with all the systems but support is always available

      avatar
      SCRAM Systems Response
      8mo
      We greatly appreciate your positive feedback! We're committed to fostering a culture where employees feel valued and empowered, and your feedback reaffirms that mission.
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