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SECURUS Technologies

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Low Pay with Expensive Benefits Package - Client Manager SECURUS Technologies Employee Review

1.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work from home options.

Cons

Low pay for what you do despite experience and very expensive benefits package, especially if you are covering family. In 2025 paid $389 every 2 weeks for PPO TXBCBS Medical Insurance. So 2026 benefits for good family coverage will be at least $400 Bi-weekly. These paycheck deductions really hurt an already low salary when compared to industry averages of at least 75K or higher.

Explore other reviews about SECURUS Technologies

5.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Fulfilling Work: Working as an Inmate Support Representative can be incredibly rewarding. You get the chance to make a real difference in the lives of inmates, helping them with rehabilitation and reintegration into society. Job Stability: This position offers good job security as it is often funded by government or nonprofit organizations dedicated to prison reform and inmate support. Learning Experience: The role provides significant opportunities for personal and professional growth. You will gain and develop strong communication skills, and learn to handle challenging situations with empathy and professionalism. Supportive Environment: Many organizations that hire for this role offer a supportive work environment with access to training and resources to help you succeed in your job.

Cons

Emotional Strain: The job can be emotionally demanding as you deal with individuals who may have experienced significant trauma or who are in distressing situations. Challenging Interactions: Working with inmates can sometimes be difficult, as some individuals may be uncooperative or have complex needs.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my coworkers and leaders

Cons

Constant layoffs and restructuring, high turnover, instability

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