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SECURUS Technologies

Is this your company?

Great Company who's looking to promote great talent! - Anonymous employee SECURUS Technologies Employee Review

5.0
Feb 18, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Securus is a very stable, growing company. Acquiring companies so that we can provide addition products to our customers. An awesome perk is that Securus has paid out bonus payments every quarter for over 6 years! It's an all-for-1; 1-for-all company. If the associates don't receive their bonuses, neither does the Executive team. Securus has also increased its' internal promotions by 51% from 2012 to 2013!!! Lots of Career Pathing Opportunities!

Cons

The rapid growth pace would be a con to some degree. Securus is additioning additional resources to make up for the added workloads.

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SECURUS Technologies Response
12y
Thank you for the kind words about Securus. We have focused on increasing associate morale by adding recognition programs, creating an internal interview process, additional training opportunities and much more.

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5.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Fulfilling Work: Working as an Inmate Support Representative can be incredibly rewarding. You get the chance to make a real difference in the lives of inmates, helping them with rehabilitation and reintegration into society. Job Stability: This position offers good job security as it is often funded by government or nonprofit organizations dedicated to prison reform and inmate support. Learning Experience: The role provides significant opportunities for personal and professional growth. You will gain and develop strong communication skills, and learn to handle challenging situations with empathy and professionalism. Supportive Environment: Many organizations that hire for this role offer a supportive work environment with access to training and resources to help you succeed in your job.

Cons

Emotional Strain: The job can be emotionally demanding as you deal with individuals who may have experienced significant trauma or who are in distressing situations. Challenging Interactions: Working with inmates can sometimes be difficult, as some individuals may be uncooperative or have complex needs.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my coworkers and leaders

Cons

Constant layoffs and restructuring, high turnover, instability

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