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SECURUS Technologies

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Run fast and far - Anonymous employee SECURUS Technologies Employee Review

1.0
Aug 6, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

really nice customers, consistent market and product

Cons

Terrible morale, leadership is arrogant and disrespectful, abusive and unethical. Senior leadership is literally insane, and totally self- centered, narcissistic and mean. Micro management to the cellular level. Crazy. Much wasting of time doing totally useless things to justify upper management jobs. No value for the customer or integrity. Shady business just keeps getting darker. Compensations drops every year, but workload multiplies. Unbelievable acts of disrespect to employees and blatant insults on increasing basis. Everyone is looking to leave.

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5.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Fulfilling Work: Working as an Inmate Support Representative can be incredibly rewarding. You get the chance to make a real difference in the lives of inmates, helping them with rehabilitation and reintegration into society. Job Stability: This position offers good job security as it is often funded by government or nonprofit organizations dedicated to prison reform and inmate support. Learning Experience: The role provides significant opportunities for personal and professional growth. You will gain and develop strong communication skills, and learn to handle challenging situations with empathy and professionalism. Supportive Environment: Many organizations that hire for this role offer a supportive work environment with access to training and resources to help you succeed in your job.

Cons

Emotional Strain: The job can be emotionally demanding as you deal with individuals who may have experienced significant trauma or who are in distressing situations. Challenging Interactions: Working with inmates can sometimes be difficult, as some individuals may be uncooperative or have complex needs.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my coworkers and leaders

Cons

Constant layoffs and restructuring, high turnover, instability

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