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SECURUS Technologies

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Corporate Trainer - Anonymous employee SECURUS Technologies Employee Review

2.0
Aug 11, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very large company with ability to move around within the company. If you take the time to get to know your coworkers there are some awesome people who work for Securus.

Cons

Merit raises are nothing. Get your money upfront. You are expected to pay for all expenses on your own credit cards and reimbursement can take up to a month to get back. You are their bank. If you are not family or from the CEO's company in Minnesota you are not going to be in an executive role. Everything you do will be documented. You will be required to record all your time even if you are a salaried employee. They are a numbers company and they want you to report everything you do and track every minute.

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5.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Fulfilling Work: Working as an Inmate Support Representative can be incredibly rewarding. You get the chance to make a real difference in the lives of inmates, helping them with rehabilitation and reintegration into society. Job Stability: This position offers good job security as it is often funded by government or nonprofit organizations dedicated to prison reform and inmate support. Learning Experience: The role provides significant opportunities for personal and professional growth. You will gain and develop strong communication skills, and learn to handle challenging situations with empathy and professionalism. Supportive Environment: Many organizations that hire for this role offer a supportive work environment with access to training and resources to help you succeed in your job.

Cons

Emotional Strain: The job can be emotionally demanding as you deal with individuals who may have experienced significant trauma or who are in distressing situations. Challenging Interactions: Working with inmates can sometimes be difficult, as some individuals may be uncooperative or have complex needs.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my coworkers and leaders

Cons

Constant layoffs and restructuring, high turnover, instability

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