Pros
Pay bonuses consistently while I was there. That might not be the case going forward. Co-workers were great and unappreciated people.
Cons
Management not capable of managing. Management by intimidation is how I would describe their style. Their is an atmosphere of mistrust. Management is arrogant and condescending. If you are a professional do not seek employment at Securus. They will not value your experience, contributions, or ideas. Their approach is to mold you into their inefficient processes and practices. I am convinced the CEO is a narcissist. Supervisors behave as cronies obeying the whims of the "don." I and my co-workers felt unappreciated mistrusted. Leaving Securus was the best decision of my career. Please read all the reviews before joining this company. Many of the positive reviews are from the CEO, recruiters, and the CEO's family, and closest allies (the ones up in the food chain). You will also notice a jump in positive reviews after the CEO urged people to post reviews.