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SECURUS Technologies

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Toxic Work Environment - Intelligence Analyst SECURUS Technologies Employee Review

1.0
Jan 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of travel time on the road.

Cons

The leadership continuously handled every work day under the pressure of fear and intimidation. There was never an opportunity to gain respect for the supervisors or leaders. The entire mission was ran by people who put on a front that they are the best in the business and the best in their field, but when it actually came to doing the job, they would put all the miscommunication, mishaps, and failures on the lowest tiered personnel. It was embarrassing to work with partnered agencies and companies as well due to the leadership's arrogant attitude and behavior. Also, no work/life balance. They are trying to operate as a "special operations crew" in the military and want you to be on call for random "missions" and to travel for them at the drop of a hat. It sounds romantic and exciting at first, till you have to cancel plans multiple times to drive to the middle of nowhere to stay in a hotel and sit on your computer.

Explore other reviews about SECURUS Technologies

5.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Fulfilling Work: Working as an Inmate Support Representative can be incredibly rewarding. You get the chance to make a real difference in the lives of inmates, helping them with rehabilitation and reintegration into society. Job Stability: This position offers good job security as it is often funded by government or nonprofit organizations dedicated to prison reform and inmate support. Learning Experience: The role provides significant opportunities for personal and professional growth. You will gain and develop strong communication skills, and learn to handle challenging situations with empathy and professionalism. Supportive Environment: Many organizations that hire for this role offer a supportive work environment with access to training and resources to help you succeed in your job.

Cons

Emotional Strain: The job can be emotionally demanding as you deal with individuals who may have experienced significant trauma or who are in distressing situations. Challenging Interactions: Working with inmates can sometimes be difficult, as some individuals may be uncooperative or have complex needs.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my coworkers and leaders

Cons

Constant layoffs and restructuring, high turnover, instability

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