Pros
Employees are represented by CWA, PERU. Great benefits. Permanent staff get 5 paid days off/month and 5 floating holidays around Christmas. Seasonal staff are rehired annually as per the rehire roster in the CBA.
Cons
Leadership lacks of professionalism and respect necessary to sustain union values and employee retention. High turn over rate due to closed-door leadership style and management deligation to ill-skilled, lead staff. Employees who begin as seasonal or limited duration staff are often bullied and dismissed by their leads, supervisor, and especially the director. The office is infested with ants and roaches. Staff are constantly sick and some staff are of the anti-vaccination mind set. Anti-immigrant beliefs are widely practiced to the extent that hate rhetoric is approved and in some cases encouraged in personal and public spaces such as the front desk. It can be a depressing and toxic environment from the top down.