Big mistakes within commercial team - Sales SEON Employee Review

2.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

I really loved working with the lovely team, benefits were good until they reduced the amounts and changed the KPI system.

Cons

It's no surprise when it comes to startups that sales processes are not built up very well, but when they started to hire new team members, basically they gave us big fat lies about the KPIs and how easy to achieve the numbers and how much you can earn by collecting the amount that was expected from us. After a while almost every week there was a change in our processes, like doing calls, that was never required before from us - when they hired me, the HR especially highlighted that you do not need to do calls. Mainwhile this changed and we accepted our faith, but then they didn't give us the right tool to call nor a business phone. They also changed the KPIs in the maintime and they wanted to feed with us that we can earn more and we can easily turn into seniors, which was not true at all. They also expected from us to do our work as before after they fired more than half of the team. Overall they wanted to solve everything with micro-management. Although we had meetings where we had recurring problems raised by us and we had solutions for it, it never been heard, or if it was, they used different methods for it (but those never solved the real issues). They also hired new managers, some were okay, but some totally disappeared and they never even really introduced themselves for us, even though they visited the office. I never even heard any advice from them.

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SEON Response
3y
Thank you for taking the time to leave your review. I appreciate your feedback and want to address some of the points you raised. As for the expectations of the SDR role, it is true that outreach can involve cold calls, in addition to messages. While circumstances can change, the fundamental requirements of the role do not. Regarding the tools provided to employees, while a physical phone was not necessary, the company did provide software for the employees' MacBook, which could be used for calling. I understand that there were changes in the processes and KPIs, and I apologize for any confusion or frustration this may have caused. We are always looking to improve and are open to feedback, especially if it includes tangible advice. Finally, your advice to align marketing and sales teams and to listen to the voices of employees is duly noted. We will strive to improve in these areas. If you were recently made redundant and you feel it's unfair, please message me directly: tomkadar@seon.io, and we will do our best to support you further. Thank you again for your feedback, and I wish you all the best in your future endeavors. Tamas Kadar - CEO and Co-Founder of SEON

Explore other reviews about SEON

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

--generous benefits including 401k, full health insurance, stock options --flexible working arrangements and laptop provided for remote work --international presence and opportunity to travel -- competitive compensation -- kind, intelligent people make for an engaging culture

Cons

-- none at the moment

3.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great business outlook, people are generally nice and great to work with.

Cons

Inexperienced founders that don't know what they're asking for, and who keep changing priorities. The CRO/President of GTM is toxic and it is recommended to stay away. He is the de facto CEO of the company.

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SEON Response
2w
Thank you for taking the time to share your experience. We're glad to hear you valued the people and the business outlook at SEON. Building a strong team and a compelling product is something we genuinely care about. We take feedback about leadership and culture seriously. The concerns raised are taken seriously. If you're open to it, we encourage you to reach out to our People team directly so we can have a more complete conversation. Thank you. We're committed to building a company where everyone — at every level — feels respected and heard. Reviews like this help us hold ourselves accountable to that standard.
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