2.0
May 23, 2017
Former employee, less than 1 year
Galway
Recommend
CEO approval
Business Outlook
Pros
The main pro was steady hours 9-5 (Monday - Friday). The work in general was easy. Co-workers were really kind and helpful and were always there to offer support and advice.
Cons
There was no room for advancement or further training. There was no reward for being a high performer. The work itself was monotonous and boring and very script-based. When mistakes were made the agents were blamed and the scripts were changed without looking at why mistakes of this nature may be made.