Unrealistic Expectations, Scattered Responsibilities, Poor Company Culture - Customer Service Representative SGS Employee Review

1.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Good if you are just starting and would like to get your foot in the industry. Because of the many scattered responsibilities, you can learn a lot but it is not sustainable in the long run.

Cons

Very low pay, too much work, no downtime, The manager has unrealistic expectations towards direct reports. Scattered responsibilities. Very poor company culture with antiquated systems.

Explore other reviews about SGS

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers, culture, management, travel, work from home

Cons

Marketing, crm, documentation redundancy, commission structure

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of work, decent benefits

Cons

Management can get in the way of things and their is also constant shifting. Also, management has to unfortunately wear a lot of hats which gets in the way of adequate training for new hires and can sometimes lead to issues.

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