work experience - Customer Service Representative SGS Employee Review

2.0
Jul 16, 2023
Recommend
CEO approval
Business Outlook

Pros

• Provide professional and personalized customer service, responding to emails and telephone calls to resolve problems. • Assist and collaborate with overseas subsidiaries colleagues. • Create and improve service processes to promote efficient operation and strong teamwork.

Cons

* Low salary *No benefits

Explore other reviews about SGS

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers, culture, management, travel, work from home

Cons

Marketing, crm, documentation redundancy, commission structure

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of work, decent benefits

Cons

Management can get in the way of things and their is also constant shifting. Also, management has to unfortunately wear a lot of hats which gets in the way of adequate training for new hires and can sometimes lead to issues.

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