Very helpful; have learned a lot on how to deal with customers. - Customer Service SHEIN Employee Review

4.0
Dec 29, 2020
Recommend
CEO approval
Business Outlook

Pros

You get to know customers behavior; understand time management, efficiency and being able to work in a different environment and culture. Talking to customers daily , Get to acknowledge the power of Online shopping and how t

Cons

Upper management need to be able to listen to employees requests.

Explore other reviews about SHEIN

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good as per industry standards

Cons

No cons for this employer

1
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay. Free weekly lunches for salary. Lots of swag. Volunteer ops.

Cons

Chinese are fully taking over. For every quit/term an “intern” is replacing them. They treat associates like slaves.

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