Good for starters - Customer Service Representative SHEIN Employee Review

3.0
Aug 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Management is good before. We can properly rest not until a new supervisor managed us. We are treated like a robot. We are loaded with tickets or emails to solve. Feels like our workload doubled but the salary is still the same.

Cons

Long hours and low pay

Explore other reviews about SHEIN

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good as per industry standards

Cons

No cons for this employer

1
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay. Free weekly lunches for salary. Lots of swag. Volunteer ops.

Cons

Chinese are fully taking over. For every quit/term an “intern” is replacing them. They treat associates like slaves.

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