Great people and improving benefits, but unclear structure - Technical Trainer SHI International Employee Review

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

People Benefits improved Systems Technology

Cons

Structure not fully fledged Better collaboration across silos would be great

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SHI International Response
1w
Thank you for sharing your feedback and for your time with SHI. We're glad to hear you valued the people, technology, systems, and recent improvements to our benefits offerings. We appreciate your comments regarding organizational structure and cross-functional collaboration. Feedback like yours helps us identify opportunities to strengthen alignment and enhance the employee experience. If you'd like to share additional thoughts, please reach out to SHIfeedback@shi.com. We wish you continued success in your future endeavors.

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5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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