*For the out of industry trying to advance NO!*/ - Account Executive SHI International Employee Review

1.0
Apr 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Team. If it was not for the team I would not have survived.

Cons

LOW BASE/POOR MANAGEMENT/WHERE IS THE COMPANY GOING? Where to start...You think coming out of industry they would breed you into SHI bests but that wasn't the case. I had a horrible time adapting to IT. Being in sales for the majority of my career, the cold emails/calls were nothing. There is no help from management and when you ask for help from a fellow employee who are willing to help the manager will ask why are you asking? BC I DON'T KNOW AND I WANT TO BE KNOWLEDGEABLE OF MY PRODUCT TO SELL. Your'e in sales right??? INHERITED ACCOUNTS- you will get accounts from former AE s who RUINED THE ACCOUNT. Seriously, my office got a letter from the customer saying they don't want to do business with us and to leave them alone. FORMER REP RUINED THEIR EA AGREEMENT! ALSO READ- Try applying to vendors we work with to "advance" your career after SHI. The management at SHI has put a clause in saying vendors can not "cherry pick" SHI employees. Lord have mercy, and I will pray for whoever commits to this nightmare of a company.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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