Time to mature - Anonymous employee SHI International Employee Review

3.0
Feb 12, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Relatively low barrier of entry to gain technology sales experience. -Above average commissions for entry-level sales, still healthy commissions for experienced sellers. -Endless opportunities to learn, both as a seller and as a technology professional. -Culture of aggressive advancement, even across internal organizations. Not afraid to let employees in good standing try new roles and responsibilities. -While SHI is a sales company and wants to make money, sellers are constantly reminded to keep their customers' best interests in mind.

Cons

-Dismissal by senior management of work from home, despite two consecutive years of record sales while entire salesforce has been working from home and skyrocketing cost of living in Austin. -Revenue tax handicaps sellers from "buying the business" or helping with strategic low margin opportunities. -Very poor 401(k) matching. -Virtually no parental leave policy in place. Not a great place to start a family. -Many diversity, equity, and inclusion initiatives seem to be "checking a box" instead of truly engrained in everyday culture. While I do not question the motives, I think the overall execution could be a lot better. -Constant reorganization and resource realignment. Many resources are undercompensated compared to their industry peers leading to attrition or (even worse) resentment. -Mistakes by sales support and/or resources are always paid by the sellers without any chance of recourse. (Examples include accounting errors, lost inventory, etc.) -Internal systems are slow. They are incrementally getting better but have a lot of room for improvement.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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