Lots of opportunity and hard work available but still treated like a new employee with very little flexibility/autonomy. - Inside Account Executive SHI International Employee Review

2.0
Mar 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Great earning potential and growth but only one career path which is up to management.

Cons

No matter how hard you work or how far you exceed your goals, proven IAE's are still managed the same as new IAEs despite leadership's claims to do otherwise. Tenured IAE's who exceed quota should have more flexibility and autonomy. Micromanaging is poor leadership and will push away your best employees. If you have to tell people to do their job and micromanage you're probably not hiring the right people. At the very least proven IAE's shouldn't be held to the same metrics as ones who aren't performing. Sr ISAMs are allowed to work from home one day a week- IAE's should be given this same option. Flexibility and mobility is the future of our jobs and something people are looking for- again something to consider if you want to retain the right kind of employees. Trust in general for employees actually makes people want to work harder as opposed to constantly questioning employees for example need to come in a little late or leave a little early for a Dr.s appt a couple times a YEAR. Why are employees being treated like they are 12 years old and can't make adult decisions? This says a lot about the culture at SHI. Even if leadership was to blame that on the particular manager you're still training or encouraging your manager to manage in such a way and haven't communicated a better way of leading in the organization. These are some huge fundamentals to making SHI a more long term place to work and decrease turnover. Reward reps that produce to keep them around.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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