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      SHI International

      Engaged Employer

      SHI International reviews

      Don’t waste your time here - Inside Account Manager SHI International Employee Review

      1.0
      Jul 14, 2022
      Inside account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I honestly can’t think of one

      Cons

      Where do I start? High turnover, extremely low pay- I mean like poverty level pay No room for growth A bachelors degree should definitely not be required for this job- graduating from university is a substantial accomplishment & starting in this specific role is just a huge slap in the face. Seems like everyone in this company starts as an IAM and then just ventures into totally unrelated positions after approx 2 years. Some people have been at the company for like 30 years and that is an issue. Business now is not the same it was & managers that have been at SHI for this long have to understand that. Old ways will not open new doors. Where is the progression here? The work overall is extremely boring & repetitive. 8.5 hour days, unpaid lunch. Initial trainings are way too long & overwhelming. You have to work on holidays lol as if tech sales are so important on federal holidays when everyone else in the country is off. Extremely stressful environment. Managers do not care about you. I can go on and on lol I ran into a stranger wearing a SHI shirt at a bar& mentioned I was a former employee & their immediate response was “yikes”. THAT SAYS SOMETHING. There are way better opportunities out there don’t settle for this just to say you have a job.

      avatar
      SHI International Response
      4y
      We are disappointed that your review of SHI was not positive. As you mentioned, we have many employees here that have taken advantage of our growth opportunities within the company and have moved into positions which they have stayed in for many years. We can confirm our headcount continues to steadily rise and the salaries offered within SHI are competitive. We take pride in our training program and employees are paid full salaries while we make sure they are properly prepared for their positions. If you would like to continue this conversation, please email SHIfeedback@shi.com which is a non-confidential alias. We wish you luck in your future endeavors.

      Explore other reviews about SHI International

      5.0
      Jul 12, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

      Cons

      Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

      1.0
      Jul 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

      Cons

      -Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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