This job is a joke - Inside Account Executive SHI International Employee Review

1.0
Jun 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Good environment with friendly people and laid back atmosphere. Perfect place to work if you want to come out of college and not do any work and just collect a paycheck that allows you to barely live.

Cons

Like I said this job is a complete joke. You're forced to call on accounts where most of them you can't even sell to. It doesn't matter how good you are at your job. Then you're forced to watch the people around you get handed buying accounts as other employees leave (most of them do) which leaves you with the disgusting taste in your mouth watching less intelligent worse sales people make more money than you do because of the lucky situation they were placed in. Complaining to management and making them understand your situation is nearly impossible because all they care about is the numbers. They choose to ignore the information given to them about each account and customer that you call on and instead look at your numbers to determine your success. If you're okay with making 30,000 a year in a dead end job where you have to be there at least a year so that you can then be promoted to a "licensing specialist" and make 40k a year then by all means go ahead. If you're looking to work hard and form a real career and make real money then steer clear. I don't understand how the SM SLED department makes any money when you look around and see most of your peers struggling to get small sales.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

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SHI International Response
17h
Thank you for your review and for sharing your experience. We're glad to hear you've enjoyed the work-life balance, supportive culture, and opportunities for growth at SHI. We also appreciate your feedback regarding the nature of the work and performance metrics. Employee input helps us continuously improve the experience we provide. Thank you for being part of the SHI team, and if you'd like to share additional feedback, please reach out to SHIfeedback@shi.com.
1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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SHI International Response
17h
Thank you for sharing your feedback. We're glad to hear you found value in the flexibility and professional development opportunities available at SHI, but we're sorry your overall experience did not meet expectations. We continuously evaluate our processes, tools, and leadership practices, and employee feedback helps inform those efforts. We appreciate your perspective and encourage you to share additional details with us at SHIfeedback@shi.com so we can better understand your experience. We wish you all the best in your future endeavors.
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