Pros
relaxed environment if you get a good manager or get to work for a friend who is a manager. good for new grads to get sales experience for their resumes.
Cons
slashes benefits each year while making increasing profits. bonuses are gone. 10% coinsurance means you have to pay up to $6k out of pocket for health expenses (on top of your copays/premium). Instituted health plan requirements so they can raise your premium if you don't hit certain health/weight targets. dead-end job unless you are friends with the right people. stingy paid time off/ holidays. bad weather policies put employees at risk - they take forever to make a determination about letting people leave early or being closed, so you will have to risk your life on the roads unless you use some of your limited PTO. they don't allow people to work from home either. no one in HR can give you a straight answer about any policy. for a woman-owned company, not very supportive of working moms (unless you get the right manager). they just got some bad feedback from a "best places to work" survey, so expect some biased reviews from the cheerleaders.