Terrible Hours, Horrible Communications, Not worth the pay - Inside-Accounts Manager SHI International Employee Review

1.0
Jan 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Attempts to distract from the fact that you are overworked and underpaid with free lunches

Cons

The entire company is slowly going down the drain as sales plummet due to a digitization of the software market, the company produces nothing and you will feel like nothing more than a button presser who's job is just waiting to be automated. The starting pay is absolutely not a wage that you can survive off of.

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SHI International Response
3y
We appreciate your feedback and we’re disappointed to hear your experience was not positive. I wanted to touch on a few things you mentioned. Our sales continue to increase year over year as we expand our offerings to customers. Also, in addition to still having a hybrid work environment, our salaries are in line with industry standards which you can see by the reviews on our salaries tab. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias. We wish you the best of luck in your future endeavors.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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