HORRIBLE - Account Executive SHI International Employee Review

1.0
Mar 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Used to love this company and the culture. It has done a complete 180 over the past 2 years. No pros anymore.

Cons

Company is trying to go public within the next 2-3 years and in doing so they have completely forgotten to care about their employees. Instead the numbers on the books are now what are most important and they will burn any employee regardless of tenure to make sure those numbers jive with what they want to see. Huge commission reorgs which cut salaries literally in half with 2 weeks notice before going into effect. Currently hybrid WFH schedule but I have no doubt we will be full time in office by 2024 regardless of 99% of employees asking for more remote work. Blanket approach to every decision made. Management continues to bring up that employees complain about lack of transparency but then do nothing to make it better. Worst transparency and communication I have ever seen in a company. They will lie to your face and when you question their decisions and try to talk about how you feel they blow you off and essentially say “too bad” and nothing happens. Received emails from high up management basically claiming we spread rumors and telling us to keep our mouthes shut when it comes to talking about change that the company is imposing that will affect us meanwhile they tell us nothing and preach a need to know basis. Employees who have been with the company for years are leaving in droves and the ones still here will most likely be gone by the end of the year. It’s clear they are now just looking for kids fresh out of college who don’t know any better and will just do exactly what they’re told.

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SHI International Response
3y
Thank you for your feedback. We’re disappointed to hear your experience was not positive. Without knowing your specific team and managers, we are not able to speak to the issues you’ve mentioned, but we value our employees’ opinions and continue to expand the ways we communicate with them and have them communicate with management. I will escalate your concerns to management. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias.

Explore other reviews about SHI International

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

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SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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