I used to love my job.... - IAM SHI International Employee Review

1.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

The people are great, I have built great relationships with my coworkers and everyone is always willing to help. Can't say the same about upper management though.

Cons

The company culture used to be great, the pay was competitive, there were always events and activities going on at work, then covid happened. We had record profits during lockdown and you would think that would make them want to keep working that way. nope, they are slowly forcing us to come back into the office full time, they basically gave us a pay cut by not adjusting raises for inflation, they continue to ignore all employee feedback, and keep throwing money at new ideas that eventually fail or frivolous things instead of paying their employees fairly and fixing the never ending list of problems with supporting departments. They are about to find out what happens when you don't make employee satisfaction a priority. Everyone I knew from my first few years has since left SHI. CEO and Exec board are a bunch of wealthy boomers that are out of touch with reality and refusing to adapt to a post pandemic world.

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SHI International Response
2y
Thank you for your feedback. We’re disappointed to hear your experience at SHI has not been positive. We appreciate all feedback, comments, and concerns because employee satisfaction is our top priority, and always want to hear more about what we can do to improve. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com, a non-confidential alias.

Explore other reviews about SHI International

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

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SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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