Don’t be here longer than a year… - Inside Account Manager SHI International Employee Review

1.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good health insurance - clean facility

Cons

everything you’ve seen in the bad reviews is basically true. - pay is extremely low, high turnover because of this - constant changes without notice or proper transition - outdated systems - no room to grow, if you leave sales you will be taking a pay cut the biggest con is that upper management/whoever makes the decisions promises open communication but on their terms. they don’t like criticism and would rather label it as unprofessional rather than understanding that when employees do not have a place to express concerns they may get frustrated. it’s very disheartening and disappointing to see a big company value profits over the hardworking employees that make the profits happen.

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SHI International Response
2y
Thank you for taking the time to provide feedback. We are pleased to hear your positive comments regarding our health insurance and cleanliness of our facilities. However, we are very disappointed to hear your overall experience at SHI was not positive, although we appreciate you bringing these issues to our attention. Please consider taking this offline to SHIfeedback@shi.com, a non-confidential alias with additional information so we can continue to improve and escalate accordingly.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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