Please save yourself and don’t apply here - Inside Sales Account Manager SHI International Employee Review

1.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

There used to be Pros, but the past 2 years have been an absolute free fall with this place. The people are great (not CEO, VP’s, or upper management). All my co-workers in the trenches are amazing and smart people who deserve so much better than this place.

Cons

Every con you can possibly think of applies to this company. Don’t fall for the short worded 5 star reviews, these are probably created by HR to balance out all the negative reviews. All the long paragraphs of negatives on other reviews are all 100% accurate. The pay is absolutely horrid for any position and baseline criminal for a 15 billion dollar “company”. There is no loyalty, I’ve been here over 5 years and pretty much make the same/less as when I started. CEO and upper management are criminals who enjoy stealing and taxing their own employees just to keep the charade of being “debt free”. Instead of paying what we deserve, they implement internal taxes of up to 4% every order so they can use that money to build new offices (which not a single person wants/cares about). Upper management lies to our faces every single day and acts like we don’t know they’re lying. They don’t listen to feedback nor care because they’ll just replace you with a 21 year old fresh out of college who will listen to whatever is told to them. All of the direct managers I’ve met/had are all amazing people who truly care about you. Once you start to creep up the chain to senior managers and VP’s, they are actual robots who don’t have any human emotion or emotional intelligence. I am so disappointed in how this company is turning out and I feel terrible for anyone who works here (myself included). Monday-Friday I am in a complete depression and I am way past the point of being burnt out. PLEASE AVOID THIS PLACE FOR YOUR MENTAL HEALTH AND SANITY.

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SHI International Response
2y
Thank you for taking the time to provide your feedback. We are disappointed to hear about your negative experience at SHI. We value each and every employee at SHI and continuously strive to provide positive experiences for all. We will be sure to escalate your concerns accordingly, and if you would like to provide additional comments, please consider taking this offline at SHIfeedback@shi.com, a non-confidential alias.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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