Avoid!!!! - Inside Account Manager SHI International Employee Review

1.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

People I worked with was the only pro about this job. Bonded over how much we were underpaid and overworked. Harassed by management and no action was taken. They higher from the outside in, when they don’t care about employees on the inside. Both managers had 0 clue what they were doing and did not do any work, while all of us got no pay to work like slaves. STAY AWAY!!

Cons

Poor pay, not livable No accommodation Horrible management Cant leave your position Poor communication, not flexible

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SHI International Response
2y
Thank you for taking the time to provide your feedback. We are disappointed to hear about your negative experience while you were at SHI. We value each and every employee at SHI and continuously strive to provide positive experiences for all. We will be sure to escalate your concerns and comments accordingly, and if you would like to provide additional feedback, we encourage you to take this offline at SHIfeedback@shi.com, a non-confidential alias.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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