Review of SHI UK - International Business Development Account Manager SHI International Employee Review

1.0
Oct 2, 2023
Recommend
CEO approval
Business Outlook

Pros

As it's a sales position, there is the ability to earn commission.

Cons

- Very toxic work environment, which comes down from senior management. - toxic traditional old school sales mentality. - no support from HR. - no support to stop burn out, in fact it is encouraged - if you are not burning out then you will experience digs that you're not working hard enough even if you are working hard and are consistently above your targets. - moving goal post - it doesn't matter how much work or effort or personal hours you put into your work that is visible and communicated, the additional requests that are beyond relevant KPIs keep moving so when you hit them you've suddenly missed them. - It doesn't matter what you do, it's not good enough and you'll be bollocked non stop. - the high turnover of staff reflects the unpleasant environment. - toxic positivity - any feedback or communication of issues is dismissed, you'll be called 'spoilt' or completely disregarded, despite being asked by management what seems to have gotten the whole department so unmotivated or seemingly not to be enjoying their work. - when communicating any issues with management, you are manipulated to believe this is the best case scenario of this job type so if you leave you will not be happy and will be worse off. - witnessed gross misconduct and bullying by senior management.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

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SHI International Response
14h
Thank you for your review and for sharing your experience. We're glad to hear you've enjoyed the work-life balance, supportive culture, and opportunities for growth at SHI. We also appreciate your feedback regarding the nature of the work and performance metrics. Employee input helps us continuously improve the experience we provide. Thank you for being part of the SHI team, and if you'd like to share additional feedback, please reach out to SHIfeedback@shi.com.
1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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SHI International Response
14h
Thank you for sharing your feedback. We're glad to hear you found value in the flexibility and professional development opportunities available at SHI, but we're sorry your overall experience did not meet expectations. We continuously evaluate our processes, tools, and leadership practices, and employee feedback helps inform those efforts. We appreciate your perspective and encourage you to share additional details with us at SHIfeedback@shi.com so we can better understand your experience. We wish you all the best in your future endeavors.
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