Worse company I have worked for in as an IT Project Manager - ITOPs Snr Project Manager SHI International Employee Review

1.0
Oct 26, 2023
Recommend
CEO approval
Business Outlook

Pros

None. They don’t care about much.

Cons

The leadership and other employees are very ignorant on how to handle their own IT Infrastructure. Which makes me wonder how they are “consulting” other companies on their tech solutions. Unless you’ve worked at SHI for 20 years, you will be treated like garbage. They have terrible leadership to boot who always use favoritism within their company. They say they are a multi billion dollar company but since they are private, they don’t have to disclose any of this. I don’t believe they are a multibillion dollar company. They have inferior tech. Month one of me working there, they had a huge data breach and no disaster recovery plan! There is nothing good I can say about this company. Beware before you take a job here.

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SHI International Response
2y
Thank you for taking the time to provide your feedback. We are disappointed to hear about your negative experience at SHI. We value each and every employee at SHI and strive to provide positive experiences for all. We will be sure to escalate your concerns accordingly, and if you would like to provide additional comments, please consider taking this offline at SHIfeedback@shi.com, a non-confidential alias.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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