Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,145 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 51% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at SHI International?

51% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 161 reviews)); "Some great people and resources" ((in 156 reviews)); "Benefits were good but expensive." ((in 79 reviews)); "SHI has a great training and onboarding Process" ((in 52 reviews)); "The work life balance is great when not on the sales side" ((in 50 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 190 reviews)); "Base salaries are low and can be difficult to ramp especially in major metro areas." ((in 111 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 57 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 53 reviews)); "Upper Management is Ageist" ((in 52 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

Basically everything bad about corporate America rolled into one company. Beyond toxic - Contracts Specialist SHI International Employee Review

1.0

Aug 7, 2024

Contracts specialist

Recommend

CEO approval

Business Outlook

Pros

Onsite gym with old disgusting equipment This place also gives you appreciation for any other employer that you may have had that treated you somewhat with decency and respect......things you won't find at SHI.

Cons

This has got to be the worst place I've ever worked. It's a billion dollar company but is too cheap to pay people what they deserve. It's also a popularity contest. Apparently one day they decided I wasn't part of the "cool kids club", they tried over and over telling me how poorly I'm doing. A manager literally told me "nobody likes you here". Of course none of that was true. If it was management wouldn't have given me the task of training new people and then take credit for my ideas to improve processes. I even had to go to HR about the way I was being treated. HR did nothing but told me to apply internally to another department or find another job somewhere else. I left the company. Shortly after I left, I got a letter detailing that SHI had a data breach and leaked all my info including ssn, email, phone number, address, and covid vaccination info. I'm so glad I refused to give them my info. They were trying to bribe people with an extra PTO day and said "it's safe and only between you and HR". And boom, a few months later this tech company (who sells cybersecurity) gets a major data breach. Just goes to show what kind of incompetence and toxic environment this place has.

SHI International Response

1y

Thank you for your feedback and for your review. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com which is a non-confidential alias.

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5.0

Jul 12, 2026

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

SHI International Response

1d

Thank you for your review and for sharing your experience. We're glad to hear you've enjoyed the work-life balance, supportive culture, and opportunities for growth at SHI. We also appreciate your feedback regarding the nature of the work and performance metrics. Employee input helps us continuously improve the experience we provide. Thank you for being part of the SHI team, and if you'd like to share additional feedback, please reach out to SHIfeedback@shi.com.

1.0

Jul 6, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

SHI International Response

1d

Thank you for sharing your feedback. We're glad to hear you found value in the flexibility and professional development opportunities available at SHI, but we're sorry your overall experience did not meet expectations. We continuously evaluate our processes, tools, and leadership practices, and employee feedback helps inform those efforts. We appreciate your perspective and encourage you to share additional details with us at SHIfeedback@shi.com so we can better understand your experience. We wish you all the best in your future endeavors.

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SHI International

Basically everything bad about corporate America rolled into one company. Beyond toxic - Contracts Specialist SHI International Employee Review

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