SMS/GPS/ISI/Global Resorce/IPA Sales,SAM, and BC positions are bogus!!! - Inside Sales/Business Coordinator SMS Employee Review

1.0
Feb 24, 2015
Recommend
CEO approval
Business Outlook

Pros

The only pro listed above is really a con. They do everything they can to work with people and keep people because the salary, commission, and bonus structure are BS! I am a real salesman and have been in sales for over a decade. (I wouldn't still be doing it if I wasn't successful)

Cons

In any job where I made a sale, I got paid. NOT HERE FOLKS!! Your salary in every position is dependent on what they guy involved in the process after you does. If he fails you don't get paid. Let me break it down for you. The idea is to get a consulting project for the company. It starts with a Business Coordinator doing some appointment setting for a sales rep. IF he gets an appointment (and the leads are absolutely terrible/ wrong names, wrong addresses, out of business, income incompatible; 65% of the companies leads in its decade old database are no good) the sales rep that goes to the appointment MUST convince the client he needs an Analyst for you to get your commission!!! Once the sales rep/ SAM sells it (if he does) He doesn't get paid unless the Analyst he sends in after he leaves collects an analysis fee (which the client has an option not to pay, given to him in writing) Also even if the client is convinces he needs an Analysts, the company has way less Analysts than reps so they may not even send the Analyst, thus no pay for the rep. If the Analysts is successful in convincing the client he needs consulting, the Analysts doesn't get paid until the consulting fees are collected! SO IN A NUT SHELL, YOU CAN BE THE VERY BEST AT YOUR JOB AND NEVER MAKE A CENT!! I was an INSIDE sales rep which is the same as an outside one in pay structure but i did my sales over the phone. I made quite a few Analysts appointments in my short time in that department but they didn't send out an Analyst even once!! (in my opinion, due to work place politics: If your not in bed with the management, your last on the list) So I moved to the Business Coordinator department to do appointment setting. Even with horrible leads I managed to begin the upper 50% of my department in performance from day one in the department. I was only there for 3 weeks and generated 50 SOLID leads for the reps. The clients I had told me everything about their companies and my reps knew exactly what they needed to do. Out of 50 leads generated only 2 resulted in an Analyst being sent and only 1 fee collected. Long Story short: AFTER 10 YEARS AS A SUCCESSFUL SALESMAN, I WAS REDUCED TO MINIMUM WAGE!! I stayed with SMS (and their list of alias names) for 3 months and never saw more than $320 for a weeks work!! When I put in my 2 weeks notice, I was told not to worry about two weeks and to just take it as time off (unpaid of course) so I was essentially fired. Luckily I had another job with a former employer in less than an hour. I quit on a Monday and was supposes to have received a paycheck the prior Friday!! Its been several days since payday and nobody knows where my paycheck is........they get real butt hurt if you quit, so if your stuck at SMS, I suggest you quit right after receiving your paycheck and pray they send the ones still owed to you in the mail.

Explore other reviews about SMS

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The best part about working here so far as been growing my network I have made some lifelong connections, sand picked up one great mentor. Roles are well defined and know exactly what is expected of you and have the tools necessary to deliver on it. The exposure to different industries and types of clients and the focus on continuing education is welcomed.

Cons

Was a little overwhelming when I first signed on but I had a lack of constuling experience.

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

1. If you can succeed at the job, there is a lot of money to be made 2. Great testimonial videos showing solid proof of success for companies working with SMS 3. Very kind and supportive staff

Cons

1. They lied about the job description in the recruiting process (said you don't need to self-generate your own leads/sales, but it is pretty much impossible to succeed without doing so.) 2. 100% commission based, so no safety net salary to ramp up. 3. Witnessed managers acting abusive and (put bluntly) unacceptably offensive to staff in office. 4. Terrible lead generation process, most leads seem to be either unwilling to meet, insisting that they never agreed to meet, or upset by the tactics used to schedule meetings. 5. Awful online presence (the more you look, the worse it gets.)

See reviews by: Helpful|Rating|Date|All