Does SMS InfoComm pay their employees well?

According to anonymously submitted Glassdoor reviews, SMS InfoComm employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SMS InfoComm. This rating has decreased by 25% over the last 12 months.

How satisfied are employees working at SMS InfoComm?

52% of SMS InfoComm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SMS InfoComm 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SMS InfoComm?

Server Repair Technician (9) , Laptop Repair Technician (8) , Repair Technician (7) , Computer Repair Technician (5) , Engineer (5) , Material Planner (5) , PC Technician (5) , Technician (5) , Analyst (3) , Computer Technician (3) , Laptop Technician (3) , Material Analyst (3) , Supervisor (3) , Administrative (2) , Administrative Assistant (2)

What are the pros of working at SMS InfoComm according to real employee reviews?

"Good benefits and a group of hard" ((in 13 reviews)); "the environment was chill with nice people" ((in 9 reviews)); "SMS has a wonderful, diverse working environment." ((in 7 reviews)); "Coworkers are friendly and willing to support." ((in 4 reviews)); "Insurance and 401k package are better than industry standard." ((in 4 reviews))

What are the cons of working at SMS InfoComm according to real employee reviews?

"10 hour long shifts and low pay." ((in 18 reviews)); "bad management" ((in 11 reviews)); "most employees get hired on after more then 8 months even if you do get promoted the pay raise is 1 dollar" ((in 4 reviews))

What are employees saying about SMS InfoComm layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SMS InfoComm layoffs and their outlook for job security at SMS InfoComm in 2026.

What are the top reviewed SMS InfoComm locations?

Grapevine , Dallas , Irving , Dallas City , Carrollton , McKinney , Plano , Franklin , City of Industry , San Jose

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SMS InfoComm

SMS InfoComm reviews

Nice pay, but draining - Dell Technician SMS InfoComm Employee Review

3.0

Dec 21, 2022

Dell technician

Recommend

CEO approval

Business Outlook

Pros

The pay was good High worker diversity

Cons

Punish talking between coworkers in attempt to "increase production" threatened firing if caught talking about salary

SMS InfoComm Response

Thank you for your feedback. You are welcome to share your concern with Human Resources.

Explore other reviews about SMS InfoComm

5.0

Jun 16, 2026

Server repair technician

Recommend

CEO approval

Business Outlook

Pros

Clean, willing to train, professional

Cons

I can't think of any cons

2.0

Jul 24, 2026

Laptop repair technician

Recommend

CEO approval

Business Outlook

Pros

Met a good friend there, but we only got closer by bonding through the hellish trauma that was daily life with this company.

Cons

Management heavily played favorites, approved of sloppy work, and the "top performers" often used shortcuts like gluing down laptop covers instead of screwing them back into place.

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Jobs at SMS InfoComm

Engineering Technician - CUG300

Engineer - Failure Analysis L2

Engineering Technician - CUG400

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Nice pay, but draining - Dell Technician SMS InfoComm Employee Review

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