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SPAN Enterprises

Is this your company?

Company has potential, but has an unprofessional owner. - "Customer Service" SPAN Enterprises Employee Review

1.0
Mar 12, 2014
Recommend
CEO approval
Business Outlook

Pros

The employees are very nice (those that are still there) and there's a great opportunity to learn about a wide variety of products.

Cons

"Customer Service" positions include cold call sales while taking inbound customer support. They advertise a laid back and fun work environment - this is not entirely untrue, but there are some fun events, however these do not outweigh the high pressure times. The owner can be the nicest person you will ever meet one minute and then yelling at you the next. He is very charismatic, but do not be fooled. There is a great deal of turnover and employees are constantly told if they don't like things that they can hit the road, because there are more people out there wanting jobs - while true, not good for morale. Working for this company is like a roller coaster ride based on the owner's attitude and moods. They kept promising health coverage, but this never came. They also promise flexibility, however are not consistent with who they are understanding of and who they are not. The list goes on and on.

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SPAN Enterprises Response
11y
We appreciate your feedback. While we do recognize the high-pressure nature of sales & support roles, that is an unavoidable part of the job. Also please keep in mind that we are a bootstrapped startup, so everything needs to move at hyperspeed. Some cope with this pressure better than others, but we try to make it manageable for all by offering a performance-based bonus, as well as setting aside times for stress-relieving activities, like our Friday afternoon Charades Parties. It’s all a part of our business philosophy: play hard, work harder. Also, as of January 1st, 2014, we do provide health and life insurance for our team across the board and contribute to the cost as well. Thank you again for taking the time to share.

Explore other reviews about SPAN Enterprises

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Financial security, amazing health insurance, PTO, professional development, mentorship and networking, snacks, team building

Cons

None, I feel spoiled working at Span

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working here. The team is supportive, management is approachable, and there are great opportunities to learn and grow professionally. The environment is rewarding, and I’ve really appreciated the chance to build relationships with clients while developing new skills. Overall, it’s a collaborative workplace with a strong culture and people who genuinely care about helping each other succeed. Great management.

Cons

Honestly, I have nothing bad to say. I truly love this job and the people I work with. The team is supportive, management is great, and I’ve always felt valued and appreciated here. It’s been a positive and rewarding experience, and I’m very grateful for the relationships and opportunities I’ve had

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