IT NEVER GETS BETTER - Anonymous employee SPS Commerce Employee Review

1.0
Apr 7, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to make Friends at SPS.

Cons

- We were told our compensation was competitive by HR. One month later instead of paying us competitively, they demoted our titles and still expected us to do the same jobs. They told us we were being paid on average 96% of the market average. Now in order to maintain that statistic, they have demoted 100s of employees titles so they can continue to claim 96%. -They say there are a lot of changes and things will get better. I've been here over 3 years and I'm still waiting for it to get better.... -There are a lot of broken promises to keep people in their current positions. People were given made up titles and after the market review they were demoted back to where they started....only to find out they still were not being paid the market average

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5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great teammates - Middle management cares and is very supportive of work/life balance - Benefits are good - Opportunity to grow in career or move positions within the company

Cons

-Exec and director -level leadership making drastic decisions and cuts to teams without considering ramifications to remaining employees - New processes rolled out frequently without appropriate time to adopt - Expectations to maintain customer support and engagement while removing resources - Too much work, too few people

3
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