A once great company in need of a new direction - Anonymous Employee SPS Commerce Employee Review

2.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

SPS Commerce is a story in two parts, before and after significant senior leadership changes. I'll focus on the pros before the change: - Strong team cohesion - Excellent cross-team collaboration - Fantastic learning opportunities - Pay for performance - Amazing learning opportunities - Support from senior leadership - Great opportunities for growth - Transparent communication from leadership - Respected company you could be proud to have on your resume

Cons

All the cons from my experience come after the leadership changes: - Lack of support from senior leadership - In-fighting and a lack of collaboration both within and across teams - Employees are in survival mode, growth opportunities are now limited - Pay for performance replaced with a system based on favoritism from new leadership - New team members are selected based on leadership relationships, not talent - Transparency is gone - Stock price went from $208 at the peak to $62 at the time of this review. For those of who held stock, this is a big loss.

Explore other reviews about SPS Commerce

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The people... great work life balance. Direct leadership under the Enterprise segment

Cons

The pay, and misalignment between Sales and Customer Success. Executive Leadership is absent.

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