Trying to fix things that weren't broken - Strategic Account Executive SPS Commerce Employee Review

3.0
Mar 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Culture, good pay, growing company

Cons

New changes to sales department has caused a negative outlook. It takes a long time to understand and perfect what we sell based on the complexity and sheer knowledge required to be successful. New territories were rolled out that prove new management doesn't understand how we sell and why we were successful. They are completely uneven despite that quotas are different. Now reps are pigeon-holed into one segment after spending years learning about retail. Tenured reps now are cold prospecting into accounts that have been worked over, and new reps who don't understand what we sell are vetting out warm opportunities which previously was our bread and butter. Growth is sure to decline if they don't make a change.

Explore other reviews about SPS Commerce

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great teammates - Middle management cares and is very supportive of work/life balance - Benefits are good - Opportunity to grow in career or move positions within the company

Cons

-Exec and director -level leadership making drastic decisions and cuts to teams without considering ramifications to remaining employees - New processes rolled out frequently without appropriate time to adopt - Expectations to maintain customer support and engagement while removing resources - Too much work, too few people

3
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