Strategic Account Executive - Anonymous employee SPS Commerce Employee Review

2.0
Apr 13, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great for newer professionals or people looking to start in sales - if you have the right territory, you could be setup to do very well - accelerates for high performers provide a substantial income increase opportunity - depending on your manager, you can have great working flexibility - when management wants something done, it get's done - in-bound leads can produce quick wins

Cons

- Inconsistent compensation between reps. You are given a Personal Commission Rate that indicates how much you get paid on a sale. i.e. 10% = $.10 on every dollar sold. You can have people in the same role making anywhere from 9%-20% Personal Commission Rate. - Reps with more experience who efficiently sell at a higher rate are penalized with a lower Personal commission rate - you get paid the exact same on up-selling current customers as you do net new business - limited motivation to find new business - no promotion avenues. Once you are a Strategic Account Executive, there is no path to increasing you base income - territories were created by a magical algorithm that has proven to be a complete disaster. There is no parity in territories - you have some that produce well and others that are complete waste land. - implementation is unable to meet customer expectations as they are under staffed and working with archaic tools that make them inefficient - billing department is unable to reproduce consistent information on how/why clients are being billed OR they are just not billed at all - marketing has basically been shooting at the wrong target for a couple years. It does not support sales in an effective manner, nor is it efficient.

Explore other reviews about SPS Commerce

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great teammates - Middle management cares and is very supportive of work/life balance - Benefits are good - Opportunity to grow in career or move positions within the company

Cons

-Exec and director -level leadership making drastic decisions and cuts to teams without considering ramifications to remaining employees - New processes rolled out frequently without appropriate time to adopt - Expectations to maintain customer support and engagement while removing resources - Too much work, too few people

3
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